Remote Help – The new remote support app from Microsoft

For many years now, natively managed Intune devices (i.e. not co-managed with Config Manager) have had one problematic issue – Remote support. In several places I’ve worked, remote viewing and control via Microsoft Teams has been an option, however for many support people, being able to perform tasks with elevated access has not been possible. The only supported methods have been the Config Manager remote control tool (meaning co-management) or Team Viewer. Quick assist has also been considered, but like Microsoft Teams, the inability to elevate access to perform tasks is also an issue. At the recent 2021 Microsoft Ignite…

Extreme Digital Transformation – Stories from the community

September 23, 2020 Categories: TechnologyTags: 2020 · Microsoft IgniteLeave a comment

So Microsoft Ignite 2020 is underway and I am fortunate to be presenting a Table Topic this year with these four IT professionals, Loryan Strant, Kirsty McGrath, Rene Modery and Ashish Trivedi The topic is: Extreme Digital Transformation – Stories from the community It was while both preparing for this event and a recent Facebook post by a very good friend, who mentioned a friend of hers making a well-meaning comment around her personal businesses potentially impacting her current job. Now I understand that the comment was said with all the best intentions, but it really does highlight some…

TheUptake Podcast

April 10, 2020 Categories: PersonalTags: 2020 · Microsoft Ignite · Neurodiversity · TheUptakeLeave a comment

OK, somethings very cool happened to me yesterday… Well, at least I think it’s pretty cool. A wee while ago, Anna Chu reached out to me and my good friend Chris Gill about appearing on her podcast – The Uptake with Anna Chu. The topic being something very personal to me – Neurodiversity. I’ll be honest, being on an actual podcast terrified me!! Sure, I can easily listen to podcasts, but being on one, well it’s not something I ever thought I’d do. My good (bad) friend Impostor Syndrome decided to hitch a ride with me throughout the experience, but…

Introducing thenewnumber2.com

December 2, 2019 Categories: PersonalTags: 2019 · Microsoft IgniteLeave a comment

Wow, A lot has happened since my last post on this site… Winter has come and gone, as has most of 2019, and what a year it’s been! I’ve moved to a new job, I was awarded the Windows Insider MVP award and I was SUPER fortunate to have been selected to speak at Microsoft Ignite 2019 in Orlando not once, but FOUR times. There’s a neat write up on my work’s website here, and I’ll be doing my own recap soon. So yes, a lot of change. I finally got myself organized this past weekend and purchased my very…

Reflecting on 2018

January 3, 2019December 2, 2019 Categories: Personal · TechnologyTags: 2018 · 2019 · Microsoft IgniteLeave a comment

Well, 2018 has been consigned to the history books and as I sit here recovering from another Christmas/New Years in the New Zealand summer with the Cricket on the radio, I find myself thinking of the year that has past. On the last working day of 2018, I walked past my first desk (I’ve had three this year for anyone counting). On the windows was a 2018 ‘to do’ list, a list that to be honest, I’d forgotten about (I have moved desks three times as well as two floors). The list had several tasks that I wanted to achieve…

That’s a Wrap!!

September 29, 2018December 2, 2019 Categories: Personal · TechnologyTags: 2018 · Microsoft IgniteLeave a comment

I’m sitting in Orlando airport awaiting the first of three two flights on my long journey back to New Zealand. It has been an incredible six days and I have so many memories that will be with me forever. UPDATE – It’s now two as my original flight broke down and I’m on the miracle flight – Orlando to LA to Auckland. The Orlando flight is scheduled to land four minutes after the flight to Auckland begins boarding. First and foremost – there are two people who I want to thank. The first person is Dona Sarkar. Dona began scheming…