The new Quick Assist…  Not quite ready for Prime Time

So this weekend, I sat down knowing I needed to blog. It has been almost EIGHT weeks since I’ve written one, and that’s really too long. I have a few draft blogs which are starting to take the form of a series that my friend MVP Darrell Webster helped name “How I stay Intune”, but the last few months have been very busy (Work, home life – I’m a 100% single parent) and burn out is becoming a very real reality for me right now. So after seeing that Microsoft had released a new version of Quick Assist, and reading…

Ensuring the Device Name for Windows Intune managed devices is set to Serial Number

A while ago, I wrote a blog around Restricting the Local Admin group with Intune.  In that blog, I mentioned some scenarios where certain Windows Autopilot configurations may not have worked correctly for one reason or another.  That blog focused on the Local Admins group, but I did note the device Computer Name, so I thought I would follow up with a blog on this. I have mentioned in a past blog that I am a fan of using the serial number of a device as its Device Name in Intune.  The Windows Autopilot deployment Profile is a great and simple…

Deploy DMG app to Intune managed macOS devices

Earlier this year, Microsoft released the public preview of Intune DMG deployments to managed macOS devices. This has been very timly with the work I’m currently doing with macOS devices. The documentation sets out how to do this, but I thought I would document my experiences with this type of deployment. The first thing I gathered is the detection method.  This can be done in multiple ways. If you have a macOS device, start by mounting the DMG image file On the app, I right click and selected Show Package Contents In the Contents folder, there should be an info.plist…

Set Desktop Wallpaper for macOS Intune managed devices

Recently I blogged about configuring the device name of an Intune managed macOS Device. Following on from this, I thought I would share how I was able to deploy a desktop wallpaper image to Intune managed macOS devices. If you’re already deploying wallpapers to Intune managed Windows devices, then you will most likely have a wallpaper image in a publicly downloadable place (Azure Blob storage etc.). but if not, you will need to set this first. Because I am already deploying and setting a wallpaper image for Windows devices, I will use the same wallpaper image and URL for deploying…

Set Device Name to Serial Number for macOS Intune managed devices

Recently at work, we started to introduce some new Apple macOS devices.  As part of enhancing the employee experience, I decided to incorporate Apple Business Manager to help with onboarding macOS devices along with improving management of these devices with Intune. I’m planning to blog a bit on some of the basic configurations to get these devices going, but as I haven’t blogged in a while, I wanted to do a quick one on two useful configurations (the second one will come in my next blog post). I’m a big fan of using serial numbers as a naming convention for…

Installing Windows ‘C release’ updates with Intune

Today, Microsoft released the Windows 11 January 2022 Preview (or ‘C release’) update.  This update fixes a crucial VPN issue I have been assisting Microsoft with.  The issue it fixes is the stability of the Intune deployed VPN profile (every time the device syncs with Intune, the VPN would either appear or disappear). As ‘C release’ updates are not available via Windows Update for Business so I have a challenge to deploy this update to my Windows 11 users. I decided to take the .msu update file and wrap it as an Win32 app to deploy using Microsoft Intune I…

2021 Daylight Savings change in Fiji – Update (and fix for Microsoft Teams)

In a previous blog, I wrote about how to implement the Microsoft recommended mitigation for the 2021 change to daylight savings in Fiji. While this mostly worked, there was an issue with Microsoft Teams calendars where they would still be an hour out, however the system clock and Outlook calendar would be correct. Microsoft produced a fix to account for the cancellation of Daylight Savings the November C release. At the time the release notes only reflected the change for the Windows 11 Update, but now the notes reflect that the fix is also in the Windows 10 Update. It…

Remote Help – The new remote support app from Microsoft

For many years now, natively managed Intune devices (i.e. not co-managed with Config Manager) have had one problematic issue – Remote support. In several places I’ve worked, remote viewing and control via Microsoft Teams has been an option, however for many support people, being able to perform tasks with elevated access has not been possible.  The only supported methods have been the Config Manager remote control tool (meaning co-management) or Team Viewer.  Quick assist has also been considered, but like Microsoft Teams, the inability to elevate access to perform tasks is also an issue. At the recent 2021 Microsoft Ignite…

2021 Daylight Savings change in Fiji

I work at a company which is New Zealand based, but also has offices and people in eight Pacific Island countries, one of these being Fiji. I was recently made aware of a change to Fiji’s Daylight Savings in 2021 – in a nutshell, the Fijian government has decided to put Daylight Savings on hold for 2021-22. Normally, Microsoft would issue an update for Windows but due to the insufficient time available, a patch is unlikely to be released before the original start of daylight savings on 14 November 2021. This means that Windows devices in the Fijian time zone…

Using Intune Win32 Apps instead of Intune PowerShell Scripts

Sometimes, you just need to deploy a one off setting or configuration quickly, and the Intune PowerShell feature can be very handy to do this.  I have used this a lot to run PowerShell scripts on my managed Windows 10 and 11 Endpoints to do admin tasks like removing built-in Windows apps, or to enforce certain configurations. A recent example of this was to set a registry key to disable the ‘Could not reconnect all network drives’ toast notification (which is more of an annoyance as the the network drives are actually working but this notification can generate unnecessary calls…